Insurance Support & Claims Assistance in Oklahoma City
When a disaster strikes, the last thing you need is paperwork. 911 Restoration of Oklahoma City helps you navigate the insurance process from the first call through final sign-off. We document damages, communicate with your adjuster, and provide the detailed reports carriers expect—so you get back to normal faster.
How We Help With Your Claim
- On-site assessment with moisture mapping and safety checks
- Photo & video documentation of all affected areas and contents
- Scope & line-item estimate prepared to carrier standards (Xactimate)
- Mitigation first: water extraction, structural drying, containment, and sanitation
- Direct communication with your adjuster to align scope and approvals
- Progress logs: daily readings, dehumidifier logs, and change orders
- Final walkthrough and completion packet for claim closeout
Carriers We Work With
We work with most major insurers in Oklahoma, including (but not limited to) State Farm, Allstate, Farmers, USAA, Liberty Mutual, Travelers, and Nationwide.
Note: 911 Restoration of Oklahoma City is independent and not affiliated with any carrier. Coverage decisions are made by your insurer according to your policy.
What Insurance May Cover (Varies by Policy)
- Water damage from sudden and accidental events (e.g., burst pipe, appliance failure)
- Fire & smoke cleanup, deodorization, and reconstruction
- Storm & wind damage, including rain intrusion after a covered opening
- Mold remediation when it results from a covered water loss (often with limits)
- Sewage backup (frequently requires specific endorsements)
This is general information, not legal or coverage advice. Always review your declarations page and endorsements.
What To Do Right Now
- Turn off the water at the main if there’s an active leak.
- Shut power to affected areas if safe to do so.
- Move small valuables from wet areas; avoid lifting heavy, water-logged items.
- Photograph damages before moving anything.
- Call us 24/7 at (405) 212-3028.
Why Oklahoma City Trusts Us
- Local crews experienced with tornado, hail, freeze, and flood losses
- IICRC-certified mitigation and remediation technicians
- Transparent estimates that align with insurer guidelines
- From mitigation to rebuild—one team, start to finish
Frequently Asked Questions
Can you bill my insurance directly?
Yes—once coverage is confirmed by your carrier, we can bill them directly and apply your deductible as required by your policy.
Should I wait for my adjuster before starting mitigation?
No. Most policies require you to prevent further damage. We’ll document everything thoroughly for your adjuster.
How do deductibles work?
Your deductible is the portion you pay out of pocket. It’s applied to the approved claim amount per your policy.
What if my claim is denied?
We’ll provide all documentation we created (photos, readings, estimates) to help you discuss options with your insurer.
Need claim help now? Call (405) 212-3028. We’re here 24/7.
Customer Reviews & Feedback
At 911 Restoration of Oklahoma City, every job is a promise: show up fast, communicate clearly, and leave your home or business better than we found it. Here’s what customers across the OKC metro tell us they value most.
Why Homeowners Recommend Us
- Rapid response—day or night, we move quickly to stop damage
- Clear communication—what we’re doing, why, and what’s next
- Professional workmanship—from mitigation to full rebuild
- Insurance-friendly process—photos, logs, and line-item estimates
- Respect for your space—clean, courteous, and careful
Customer Feedback Highlights
“Crew arrived fast after the storm, extracted water, and had dryers running within the hour. They handled the claim paperwork, too.” — Homeowner in Edmond
“They explained every step, checked moisture daily, and rebuilt our ceiling like nothing happened.” — Resident in Moore
“Sewage backup was a nightmare. Team contained the area, sanitized thoroughly, and kept us informed.” — Property Manager in Midwest City
“Professional, punctual, and respectful. Worked directly with our adjuster and finished on schedule.” — Business owner in Nichols Hills
Share Your Experience
Your feedback helps neighbors choose a restoration company they can trust. If we served you recently, please consider leaving a review:
Prefer to talk to a person? Call us anytime at (405) 212-3028.
Our Commitment
We read every review and use your feedback to improve. If anything wasn’t perfect, let us make it right—call now and ask for a customer care follow-up.